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April 10th, 2015

3 Ways Scheduling Software Can Improve Patient Care

Whether you’re a small care facility or a large hospital, proper scheduling can make an impact on patient care. Overworked staff unable to provide a high level of care, and staff members without the correct certifications filling a vacancy, are some of the reasons why scheduling makes a difference. So how does scheduling software solve these issues? In this post, we’ll go over three key reasons why. and how. scheduling makes a difference.

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Have the right number of people on staff

If your healthcare facility is understaffed, patient care suffers. If overstaffed, you’re incurring unnecessary expenses. Your patients are your number one priority, but being unable to provide services due to unnecessary costs limiting your budget doesn’t put them first either.

With scheduling software, you can create scheduling targets for each day and see the variance between the target number and the actual number of scheduled staff. You’ll know immediately if you’re understaffed or overstaffed on any day, so you can make the necessary adjustments to staffing quickly before the shifts start.

You can also generate an optimized schedule automatically for each unit in your organization set with scheduling targets. With an optimized schedule, you’ll be able to minimize the amount of unscheduled overtime and unnecessary wage expenses and maximize your budget.

Have the right people in the right places

With the welfare of others in the hands of your staff, you want to make sure that they have the right certifications and skills for the job. But with so many staff members in different departments, how do you keep track of who’s qualified for what?

With the right scheduling software, you can record and track the skills and certifications for each employee as well as the alternative jobs each employee is qualified to do within a single application. You can also set up alerts for certifications that are expiring, using a scheduling solution such as StaffRight Omni, to ensure your staff are adequately certified at all times.

To help ensure that patients are cared for by the most qualified employees for any assigned position, you can set up rules in your scheduling system to prevent position assignments to employees who don’t meet the necessary skill and certification criteria.

The same skill and certification criteria can be used to exclude unqualified staff when filling an unscheduled absence. Other criteria, such as seniority and availability, can also be used when creating the list of candidates, which can be ranked from the most ideal candidate based on the criteria you selected.

By knowing which skills and certifications each employee has, you can easily match them to a unit based on the unit’s requirements so your patients will receive the optimal level of care.

Consistent application of rules across the organization

With manual scheduling, it can be difficult to apply all of your scheduling rules accurately and consistently, which can lead to risks of non-compliance and potentially overworking your staff. With scheduling software, you can set your business rules in advance to remove the burden from your schedulers and reduce the risk of non-compliance. For example, these rules could apply your scheduling system:

  • The minimum number of RNs to be scheduled
  • The maximum number of days an employee can work in a row
  • Which hours count towards an employee’s seniority

Ensuring that business rules are applied consistently is one of the ways you can guarantee that you are providing a high level of care for your patients.

Want more information on how StaffRight Omni can help you provide better patient care? Click here to learn more or, click here to read about how StaffRight Omni benefits healthcare providers.

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